Testimonials

Testimonials

Gisela Walden

Reflection: Living in Aged Care – A poem by Gisela Walden (91 years young)

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Peter

I am so impressed with not only the facility but the staff. They are friendly, welcoming, knowledgeable and make Mum feel very special.

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Kay Smoothy

Our parents Os and Daph are really happy with the care and respect all the staff give them. Dad wants to stay with mum permanently.

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Chris McGaw

Please pass on our sincere gratitude for making mum as comfortable as possible for taking such good care of her and of course for their devotion and …

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Kim Guymer

Kim could not be happier. Said every staff member, reception and clinical staff were so friendly, helpful and polite.

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Mick and Sue

Being at Palm Lake Care, how could you complain. Beautifully appointed with attention to detail.

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Lorraine Keen

I just want to thank each and every one of your staff for the love and care you have shown Mum and myself and my family during this year.

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Colleen Gander

Palm Lake Care is the gold standard of what aged care in the modern era should be. Having Mum in Palm Lake Care allowed me to create some lasting …

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Kristine

Without caring people out there like yourself I would probably still be ringing and getting the run around.

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Marjorie and Ron

Thank you to you and the lovely staff for welcoming Mavis into her new home so wonderfully.

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Rosie & Peter

Peter and I would like to express our gratitude to PLC for its balanced approach to the processes needed to manage Covid-19 and keep all residents …

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AH

Am contacting you to commend Lauren for the help she has given me today. She was extremely user-friendly as she provided me with all the information …

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Lorraine, Shirley Hurley’s daughter

What wonderful staff you have. Every day I am so grateful that mum was accepted into your care.

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Jeffrey Thompson

I seek to congratulate you and your staff on the level of care and nurturing mum received during her 3 years in residence.

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Bob Young

I would like to thank the staff on Dorothy’s behalf for their caring, pleasant and friendly nature displayed at all times and i am sure this …

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Flora Barwick, Apple Tree Creek

We are very grateful for everything that we received, and we feel that the people of Bundaberg need to know that there is excellent elderly care …

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Member of Queensland Ambulance Service

I just wanted to pass on my thanks and appreciation to the two nurses who assisted us this morning. They both showed exceptional kindness and …

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Glenn

The team at Deception Bay were amazing this afternoon and feels Mum is in great hands.

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Angela Thompson

A very nice, pleasant and happy place to reside. Happy staff, happy residents and the food is great, just like home. Keep up the good work, big …

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Wilma

All the people are friendly and the food is very nice. I enjoy all the singing and Games.

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Leisel Shepherd

My family helped me move from another care provider and I am so much happier now.

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Karen

Thank you for the information that you have provided and the support through the confusing time. We could not have gotten through this without you.

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Mrs S

I attended the free aged care presentation today and was very impressed. You made it very easy to understand and put my mind at ease. It was the best …

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Faye

I wanted to convey my experience leading up to and entering into the nursing home and how much easier you all made it for me, especially you Kelcey, …

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Salvation Army Area Coordinator

Thank you again for your time this morning. It was fantastic to see your passion in supporting families and individuals through the hard decisions in …

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Palm Lake Care Bargara Resident

I smile all the time because the staff not only look after me, but make me feel loved and cared for.

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Palm Lake Care Bargara Resident

When I first walked in I thought I was in the wrong place, it felt more like a hotel than a nursing home. But now I’ve settled in I love how it …

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Palm Lake Care Bargara Resident

My grandkids come to visit and tell me they like the little biscuit packets I save for them. I like still being able to spoil them and watch them …

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Palm Lake Care Bargara Resident

The place is so big, but there is always something to do if I want, or I can find a quiet spot to enjoy my time.

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Palm Lake Care Bargara Resident

Before coming into a care place like this, I thought the staff would be like the nurses you see in hospitals. But because of the time they spend with …

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Palm Lake Care Bargara Resident

I enjoy still being able to have my glass of wine with dinner, something that I’ve done my entire adult life, I love that they make it possible.

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