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All Qld Restricted LGAs to be lifted from 4pm 8/10; Mask wearing continues in SE Qld.

Dear Family and friends

All of Queensland will go back to Stage 3 on the Roadmap from 4pm Friday 8th October 2021. This means visitors to aged care communities are asked to wear a mask but can be reunited with loved ones. We cannot wait to welcome you back.

An update to the roadmap is expected shortly and will be available here.

Visits to our Toowoomba Community remain temporarily paused as we continue to manage the risk of gastro infection. Please continue to stay in touch with a number of easy options available.
Message a resident
– Phone reception 4580 3000 for updates or assistance to face time or
– Direct dial their suite by substituting their suite number as the last digits. Example suite 146 phone number is 4580 3146.

We understand these restrictions are hard on you and those you love, and hope they can be lifted soon.

Thank you for your understanding and support for keeping our Community safe.

Limited vacancies

The Australian Government recognises aged care providers are experienced managers of infection control. Family owned and operated Palm Lake Care is committed to the safety of our residents and care givers and welcome new admissions when we can. Please talk with our Care Solutions team on 1800 246 677 . As we face the challenge of keeping residents and care givers safe, we are asking you to support our new measures. And, if you can give our dedicated teams a cheery thank you smile and wave (from 1.5 metres), that would also be terrific. Every resident is cared for in a private suite with ensuite and direct dial telephone, so share their direct number and stay in touch. Thank you.

Where to start

Aged care can be confusing, but we are here to help. If you have made the decision to look at 24 hour nursing care you will probably have lots of questions. We have the answers.

Palm Lake Aged Caring Communities

At Palm Lake Care, our residents enjoy the very best care & facilities in luxury, private suites with ensuites, individually controlled air-conditioning, refrigerator, TV and direct outdoor access. Each, carefully designed community features Stunning indoor and outdoor areas, Movie theatre, Activities room, Community bus, Billiards, Salon, Piano, Café, Wifi, and Vibrant lifestyle programs. There’s also a delicious, healthy menu prepared by onsite chefs seven days a week.

Care Solutions,
making your aged care options clear

The Care Solutions Team at Palm Lake Care are a FREE service to help families and health professionals find the right care solution – regardless of finances. We give clarity with fees and charges information tailored to individual circumstances and we help secure a suitable vacancy. Government funded applications welcome. Contact us today on 1800 246 677 .

Get in touch today

Drop us a line or for new enquiry call 1800 246 677 or contact a Community directly.

For the latest COVID-19 aged care information see the Australian Government’s Department of Health website.

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