Located in the quiet surrounds of Mt Warren Park, our brand new aged caring community is perfectly placed with close proximity to medical facilities and local shops. The easily accessible location also makes visiting your loved ones effortless. Palm Lake Care’s latest family owned and operated Aged Caring Community provides the highest level of residential, respite and palliative care.
Additional Services
Palm Lake Care offer luxurious living that enhances residents’ physical, social, and emotional health, and provides a sense of purpose and belonging. Residents can enjoy modern amenities, extended meal and beverage offerings, and access to a range of on-site amenities such as a coffee shop, pool table, hair and beauty salons, and a movie theatre. Our commitment to providing an enhanced environment is reflected in our additional daily fee, which covers the costs associated with maintaining this level of care and service. The Additional Services Fee is payable by everyone including those assessed as Fully or Partially Supported.
Family values are the basis of our 24 hour residential care, supported by a full range of services, and a dedicated team of chefs, therapists and activities co-ordinators.
You can Learn more about residential aged care here.
Palliative Care
Palliative Care requires deep and personal understanding, sensitivity and experience. At Palm Lake Care we consider it a privilege to support our residents and their family and friends in this emotionally challenging stage of their care.
Located within the grounds, it is a leisurely stroll to our Caring Community. This means couples can stay near each other, when only one partner requires care.
Key Features
24 hour nursing care
Single ensuited rooms with courtyards or balconies
Internet access & Direct dial telephone
In-house postage service
Choice of freshly cooked meals
Café & In Room Café Service
Newspaper delivery
Laundry service
Movie theatre
Community bus
Library
Piano
Billiards
Onsite hair and beauty salon
Regular live entertainment
Memory support care
Mount Warren Park provides care and services for people living with dementia who do not require to live in dedicated secure environments.
Mt Warren Park Suites
Spacious 32m2 private suites throughout feature direct access to the outdoors allowing fresh air to circulate and boast the following inclusions.
Additional Services is now available at Mt Warren Park. Luxurious living that enhances residents’ physical, social, and emotional health, and provides a sense of purpose and belonging. Residents can enjoy modern amenities, extended meal and beverage offerings, and access to a range of on-site amenities such as a coffee shop, pool table, hair and beauty salons, and a movie theatre. Our commitment to providing an enhanced environment is reflected in our additional daily fee, which covers the costs associated with maintaining this level of care and service.
When you decide to apply to live at a Palm Lake Community, you simply need to contact our Customer Experience Support Team.
They will discuss your individual needs including personal information, details about your health and care needs, legal and financial information.
Palm Lake Care’s focus is ensuring our Communities are the best solution for your ongoing care needs. Our Customer Experience Team will guide you through the enquiry process and advise if we are able to assist you or if other solutions may be more suitable.
To help us understand your care needs in more detail, we will ask you to provide clinical/care documents such as:
GP Health Summary – within the last 30 days and signed by the GP
Hospital Care Summary and medication charts – if a current patient.
Income and Assets Summary from Centrelink – for pensioners OR
Financial Summary from your accountant – for self-funded retirees
Enduring Power of Attorney (EPOA) or QCAT Orders: This confirms the person making decisions on the client’s behalf has the authority to do so.
Admission Suitability Review
Once we have received all the requested information, we commence our review. A member of our clinical team will call either the client or their delegate to discuss care needs.
The Customer Experience Team will keep you updated on progress towards a decision.
It’s important to note that the review process can be complex, we work closely with you to ensure that you feel supported and informed. We understand that this can be a confusing and emotional time, and we strive to make the process as seamless and stress-free as possible.
Prepare for Admission (Pre-admission)
Just like preparing for a hospital admission, out Pre-admission Phase requires you or your representative to ensure important clinical and non-clinical forms have been completed and returned prior to admission date. Our Customer Experience Team will guide you through what is needed and why.
Attendance at a Pre-admission Meeting to ensure all documents have been completed correctly and the clinical team can start preparing for the admission.
It’s all aimed at making sure the admission date is NOT delayed and admission day is smooth and as stress free as possible.
Move in day
On the day of admission, the Palm Lake Caring Community will welcome you to your new home and help you to settle in.
We will show you all the features of your room, introduce you to key people and other residents. Don’t worry- we know you probably won’t remember everything, so its ok to ask questions. Over the next few days, we will show you more areas and get you as involved as you would like to be.
There is lots of information including a Resident Handbook provided in your Welcome Pack.
Pricing
Maximum prices shown may not apply to you
Mt Warren Park is an Additional Services Community, offering luxurious living that enhances residents’ physical, social, and emotional health, and provides a sense of purpose and belonging. Residents can enjoy modern amenities, extended meal and beverage offerings, and access to a range of on-site amenities such as a coffee shop, pool table, hair and beauty salons, and a movie theatre. Our commitment to providing an enhanced environment is reflected in our additional daily fee, which covers the costs associated with maintaining this level of care and service.
The Customer Experience Team assist clients, families and health professionals find the right care options. Our Quoting Tool provides an estimate for fees and charges to assist decision makers with financial options.
We strongly advocate receiving independent expert advice from an Aged Care Financial Advisor.
Our Specialists can provide contact details for Advisors in your area.
We have 3 payment options
1
A lump sum Refundable Accommodation Deposit (RAD) or Contribution (RAC).
The RAD or RAC is a lump sum payment for accommodation in an aged care home.
This amount is fully refundable when you leave, less any amounts you have agreed to be deducted.
2
Daily Accommodation Payment (DAP) or Contribution (DAC) (Rental style/non-refundable).
Instead of a lump sum payment, you can choose to pay a daily fee based on the room price.
The DAP is calculated using a government-set interest rate- known as the Maximum Permissible Interest Rate (e.g., 8.15%).
3
Combination part lump sum (RAD) and part ongoing payments (DAP).
You can choose to pay part of the accommodation cost as a RAD and the rest as a DAP.
This can reduce your daily payments while still providing a refundable amount for the future.
Accommodation Type
Room Price
Slide to calculate
RAD
DAP
Permanent & Respite
Basic Daily Care Fee as at 20 Sept 2024- $63.57
Courtyard Deluxe Suite
$726,000
RAD $363,000
DAP $61.40
Courtyard Superior Suite
$778,000
RAD $389,000
DAP $61.40
Balcony Deluxe Suite
$830,000
RAD $415,000
DAP $61.40
Balcony Superior Suite
$882,000
RAD $441,000
DAP $61.40
Reflection: Living in Aged Care – A poem by Gisela Walden (91 years young)
- Gisela Walden
I am so impressed with not only the facility but the staff. They are friendly, welcoming, knowledgeable and make Mum feel very special.
- Peter
Palm Lake Care is the gold standard of what aged care in the modern era should be. Having Mum in Palm Lake Care allowed me to create some lasting joyous memories.
- Colleen Gander
I would like to thank the staff on Dorothy’s behalf for their caring, pleasant and friendly nature displayed at all times and i am sure this has contributed to Dorothy’s smooth transition into the aged care environment.
- Bob Young
A very nice, pleasant and happy place to reside. Happy staff, happy residents and the food is great, just like home. Keep up the good work, big thanks to all the staff.