A lakeside retreat

Nestled against a large peaceful lake, Palm Lake Care Bethania is one of our most popular communities. Most days you’ll find our residents watching the cormorants, turtles and egrets gracing the reedy shorelines from the large lounge or lakeside verandah.

Bethania features several lounge and dining areas, a grand lounge with expansive views across the lake and a family friendly café for get-togethers.

Palm Lake Care Bethania is also situated right next door to our sister property, Palm Lake Resort, allowing an easy transition from resort living to care without stress if the need arises. There is always plenty of movement between these two vibrant communities.

We have 3 shared rooms for couple’s accommodation which are bedsit style rooms with balcony doors leading out to small private covered patio areas with outdoor furniture provided. The size of these rooms allow for dedicated space for a dining/lounge and bed areas.

Additional Services

Palm Lake Care offer luxurious living that enhances residents’ physical, social, and emotional health, and provides a sense of purpose and belonging. Residents can enjoy modern amenities, extended meal and beverage offerings, and access to a range of on-site amenities such as hair and beauty salon, and a movie theatre. Our commitment to providing an enhanced environment is reflected in our additional daily fee, which covers the costs associated with maintaining this level of care and service.

The Additional Services Fee is payable by everyone including those assessed as fully or partially supported.

  • Residential Aged Care
  • Palliative Care
  • Respite Care
  • Independent Living Nearby

Residential Aged Care

Family values are the basis of our 24 hour residential care, supported by a full range of services, and a dedicated team of chefs, therapists and activities co-ordinators.

You can Learn more about residential aged care here.

Palliative Care

Palliative Care requires deep and personal understanding, sensitivity and experience. At Palm Lake Care we consider it a privilege to support our residents and their family and friends in this emotionally challenging stage of their care.

You can Learn more about palliative care here.

Respite Care

Palm Lake Care provides the residential respite care in luxury suites with the very best community facilities.

You can Learn more about respite care here.

Palm Lake Resort Bethania

Located within walking distance to our Caring Community, means couples can stay near each other, when only one partner requires care.

Key Features

  • 24 hour nursing care
  • Single ensuited rooms with courtyards or balconies
  • Internet access & Direct dial telephone
  • In-house postage service
  • Choice of freshly cooked meals
  • Self Service Café
  • Newspaper delivery
  • Laundry service
  • Movie theatre
  • Community bus
  • Library
  • Piano
  • Billiards
  • Onsite hair and beauty salon
  • Regular live entertainment

Bethania Suites

Palm Lake Care Bethania offers private and spacious suites with leafy views, surround by luxury modern facilities.

Each suite is fully air-conditioned and comes complete with TV, direct dial phones, ensuite and patio access to outdoor garden areas for fresh air and cooling summer breezes. The electric beds are standard across all suites, allowing carers to move residents without disruption and alleviating pressure areas at the touch of a button.

Palm Lake Care Bethania now includes 3 companion rooms for couple’s accommodation in Poppy Wing.

Poppy Wing offers luxurious living that enhances residents’ physical, social, and emotional health, and provides a sense of purpose and belonging. Residents can enjoy modern amenities, extended meal and beverage offerings, and access to a range of on-site amenities such as hair and beauty salon, and a movie theatre. Our commitment to providing an enhanced environment is reflected in our additional daily fee, which covers the costs associated with maintaining this level of care and service.

Each suite features:

  • Large private suite with modern ensuite
  • Rooms available in three sizes, including couple’s suites
  • Patio with direct access to outdoor garden settings and gardens
  • BBQ Areas
  • Movement and lighting sensors
  • Fully electric single bed
  • Pressure relieving mattress
  • Armchair
  • Smart TV
  • Refrigerator
  • WiFi
  • Direct dial telephone
  • Individual control air conditioning
  • Privacy curtains

We're here for you every step of the way

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No Application Form Required

When you decide to apply to live at a Palm Lake Community, you simply need to contact our Customer Experience Support Team.
They will discuss your individual needs including personal information, details about your health and care needs, legal and financial information.
Palm Lake Care’s focus is ensuring our Communities are the best solution for your ongoing care needs. Our Customer Experience Team will guide you through the enquiry process and advise if we are able to assist you or if other solutions may be more suitable.

Provide supporting documents

To help us understand your care needs and financial affordability in more detail, we will ask you to provide the following documents such as:

GP Health Summary – within the last 30 days and signed by the GP

Hospital Care Summary and medication charts – if a current patient.

Income and Assets Summary from Centrelink – for people receiving a means tested income such as an aged or DVA pension OR

Financial Summary from your accountant – for self-funded retirees

Enduring Power of Attorney (EPOA) or QCAT Orders: We require a complete copy of the document as this confirms the person making decisions on the client’s behalf has the authority to do so.

Admission Suitability Review

Once we have received all the requested information, we commence our review. A member of our clinical team will call either the client or their delegate to discuss care needs.

The Customer Experience Team will keep you updated on progress towards a decision.

It’s important to note that the review process can be complex, we work closely with you to ensure that you feel supported and informed. We understand that this can be a confusing and emotional time, and we strive to make the process as seamless and stress-free as possible.

Prepare for Admission (Pre-admission Phase)

Just like preparing for a hospital admission, out Pre-admission Phase requires you or your representative to ensure important clinical and non-clinical forms have been completed and returned prior to admission date. Our Customer Experience Team will guide you through what is needed and why.

Attendance at a Pre-admission Meeting to ensure all documents have been completed correctly and the clinical team can start preparing for the admission.

It’s all aimed at making sure the admission date is NOT delayed and admission day is smooth and as stress free as possible.

Move in Day

On the day of admission, the Palm Lake Caring Community will welcome you to your new home and help you to settle in.

We will show you all the features of your room, introduce you to key people and other residents. Don’t worry- we know you probably won’t remember everything, so its ok to ask questions. Over the next few days, we will show you more areas and get you as involved as you would like to be.

There is lots of information including a Resident Handbook .

 

Pricing

Maximum prices shown may not apply to you

Offering luxurious living that enhances residents’ physical, social, and emotional health, and provides a sense of purpose and belonging. Residents can enjoy modern amenities, extended meal and beverage offerings, and access to a range of on-site amenities such as a coffee shop, pool table, hair and beauty salons, and a movie theatre. Our commitment to providing an enhanced environment is reflected in our additional daily fee, which covers the costs associated with maintaining this level of service.

The Customer Experience Team assist clients, families and health professionals find the right care options. Our Quoting Tool provides an estimate for fees and charges to assist decision makers with financial options.

We strongly advocate receiving independent expert advice from an Aged Care Financial Advisor.

Our Specialists can provide contact details for Advisors in your area.

We have 3 payment options

1

A lump sum Refundable Accommodation Deposit (RAD) or Contribution (RAC).
The RAD or RAC is a lump sum payment for accommodation in an aged care home.
This amount is fully refundable when you leave, less any amounts you have agreed to be deducted.

2

Daily Accommodation Payment (DAP) or Contribution (DAC) (Rental style/non-refundable).
Instead of a lump sum payment, you can choose to pay a daily fee based on the room price.
The DAP is calculated using a government-set interest rate- known as the Maximum Permissible Interest Rate (e.g., 8.15%).

3

Combination part lump sum (RAD) and part ongoing payments (DAP).
You can choose to pay part of the accommodation cost as a RAD and the rest as a DAP.
This can reduce your daily payments while still providing a refundable amount for the future.

Accommodation Type
Room Price
Slide to calculate
RAD
DAP
Deluxe Suite
$674,000
RAD
$337,000
DAP
$61.40
Deluxe Plus Suite
$726,000
RAD
$363,000
DAP
$61.40
Premium Lake View Suite
$778,000
RAD
$389,000
DAP
$61.40
Superior Suite
$830,000
RAD
$415,000
DAP
$61.40
Companion Room suitable for couple's accommodation
$1,090,000
RAD
$545,000
DAP
$61.40
Permanent or Respite
Basic Daily Care Fee as at 20 Sept 2024- $63.57

Kim could not be happier. Said every staff member, reception and clinical staff were so friendly, helpful and polite.

- Kim Guymer

Without caring people out there like yourself I would probably still be ringing and getting the run around.

- Kristine

I seek to congratulate you and your staff on the level of care and nurturing mum received during her 3 years in residence.

- Jeffrey Thompson

Questions? We're here to help