At Palm Lake Care in Caloundra, we are dedicated to providing exceptional Dementia Care services tailored to meet the individual needs of our residents. Our mission is to create a comfortable, safe, and nurturing environment where residents can enjoy their golden years with dignity and joy.
Our professional and compassionate nursing staff is available around the clock to provide medical assistance and personal care, ensuring that residents receive the attention they need, whenever they need it.
Personalised Care Plans
Each resident receives a customised care plan that is regularly reviewed and updated to meet their evolving needs. Our multidisciplinary team collaborates with residents and their families to create a plan that promotes health, well-being, and independence.
Nutritious Meals
Our on-site chefs prepare delicious and nutritious meals daily, catering to the dietary needs and preferences of our residents. Meals are crafted using fresh, locally sourced ingredients to ensure the highest quality and taste.
Recreational Activities
We offer a variety of recreational and social activities to keep our Dementia Care residents engaged and active. From exercise classes and arts and crafts to movie nights and live entertainment, there is always something fun and exciting happening at Palm Lake Care in Caloundra.
Modern Amenities
Our state-of-the-art facilities include comfortable living spaces, beautifully landscaped gardens, a movie theater, community buses for outings, and more. These amenities are designed to enhance the daily lives of our residents and provide a homely atmosphere.
Next Steps
Our Dementia Care Customer Experience Team in Caloundra are specialists in assisting you from initial enquiry to moving-in day.
Three key documents required to commence your enquiry are:
Dementia Care AssessmentConfirms government subsidies toward approved care. You will need to provide the Referral Codes for Residential Permanent or Residential Respite Care. The numbers usually start with a 1- or 2-. Contact My Aged Care 1800 200 422 to arrange an assessment if this hasn’t been done yet. The waiting period for an assessment can be between 6-8 weeks.
Enduring Power of Attorney (EPOA)Confirms the decision-making authority.We need to sight the original (for copying) or receive a certified copy, to retain on file. If you don’t have an EPOA- let us know so we can provide information to assist you
Application formIf you are ready to apply, please click to Learn More.
Palm Lake Care Residents' Stories
Our aged care residents share their personal stories of life at Palm Lake Care.
We know it can be ‘little things’ that make a big difference.
24 hour Dementia Care
24 hour Dementia Care is provided by a range of clinical and care professionals. These may include visiting doctors, dentists, audiologists and allied health specialists such as occupational therapists, physiotherapists, speech pathologists plus Palm Lake Care round the clock registered nurses, enrolled nurses and personal carers.Our chefs, cooks and food service teams, housekeeping and maintenance crews make important contributions to the home environment being one we can all be proud of. Our Lifestyle team uncover interests and encourage interaction, social engagement, friendships and fun.
A positive difference to every resident every day
Our PLC promise is to make a positive difference to every resident every day, by providing the best individual care and support we can. We focus on health and lifestyle and passionately promote a food conscious culture.Aged care residents are provided with nutritious meals prepared on-site everyday by our chefs, In addition to the importance of good nutrition, we understand the importance of social interaction around a shared meal experience, though we are quick to nurture with a quiet meal in the privacy of your own space, or give comfort by supporting a tradition of eating in front of a favourite TV show with a little company.
Our residents feel heard
It is important to us that our residents feel listened to and treated with dignity and that we work collaboratively to learn their likes and dislikes. You and your family can rest assured that your choices will be respected with true person-centred care that places the resident at the centre of all decisions.
In addition to our standard Dementia Care services, Palm Lake Care Caloundra offers specialised care for residents with specific needs
Residential Aged Care
Dementia Care
Respite Care
Palliative Care
Independent living on site
Residential Aged Care
Family values are the basis of our 24 hour residential care, supported by a full range of services, and a dedicated team of chefs, therapists and activities co-ordinators.You can Learn more about Residential aged care here.
Dementia Care
Our dementia care program is tailored to support residents with memory loss and cognitive impairments. We provide a secure and supportive environment where residents can thrive, with activities and therapies designed to stimulate memory and cognitive function.You can Learn more about Dementia care here.
Respite Care
For those who need short-term care, our respite care services offer a temporary stay in a comfortable and supportive setting. This service is ideal for caregivers who need a break or for those recovering from illness or surgery.You can Learn more about Respite care here.
Palliative Care
Our compassionate palliative care team is dedicated to providing comfort and support to residents with serious illnesses. We focus on relieving symptoms and improving quality of life, ensuring that residents receive the best possible care during this difficult time.You can Learn more about Palliative care here.
Independent living on site
All Palm Lake Aged caring Communities sit adjacent to their sister independent living resorts, Palm Lake Resorts. This means couples can stay near each other, when only one partner requires care.
I am so impressed with not only the facility but the staff. They are friendly, welcoming, knowledgeable and make Mum feel very special.
- Peter
Our parents Os and Daph are really happy with the care and respect all the staff give them. Dad wants to stay with mum permanently.
- Kay Smoothy
Palm Lake Care is the gold standard of what aged care in the modern era should be. Having Mum in Palm Lake Care allowed me to create some lasting joyous memories.
- Colleen Gander
I just want to thank each and every one of your staff for the love and care you have shown Mum and myself and my family during this year.
- Lorraine Keen
Please pass on our sincere gratitude for making mum as comfortable as possible for taking such good care of her and of course for their devotion and professionalism.