Gate 2, 149 Hogg Street, CRANLEY (Toowoomba), QLD 4350

Making a difference in Toowoomba

Palm Lake Care Toowoomba is situated next door to our spectacular Toowoomba Palm Lake Resort.  We provide the very best 24/7 care and support.

Palm Lake Care Toowoomba- an Additional Services Community.

Palm Lake Care Toowoomba features all ground level, luxury suites with patios leading to expansive and beautifully manicured parklands. Offering luxurious living that enhances residents’ physical, social, and emotional health, and provides a sense of purpose and belonging.

Residents can enjoy modern amenities, extended meal and beverage offerings, and access to a range of on-site amenities such as a bar, specialised gym, hair and beauty salon, and a movie theatre. Our commitment to providing an enhanced environment is reflected in our additional daily fee, which covers the costs associated with maintaining this level of care and service.

  • Residential Aged Care
  • Palliative Care
  • Dementia Care
  • Respite Care
  • Independent Living Nearby

Residential Aged Care

Family values are the basis of our 24 hour residential care, supported by a full range of services, and a dedicated team of chefs, therapists and activities co-ordinators.

You can Learn more about residential aged care here.

Palliative Care

Palliative Care requires deep and personal understanding, sensitivity and experience. At Palm Lake Care we consider it a privilege to support our residents and their family and friends in this emotionally challenging stage of their care.

You can Learn more about palliative care here.

Dementia Care

Palm Lake Care Toowoomba includes our purpose-designed community called Riverton, where the environment and gardens maximises the resident’s abilities.

You can Learn more about dementia care here.

Respite Care

Palm Lake Care provides the residential respite care in luxury suites with the very best community facilities.

You can Learn more about respite care here.

Palm Lake Resort Toowoomba

Palm Lake Communities are located within walking distance to our independent living resorts, Palm Lake Resorts. This means couples can stay near each other, when only one partner requires care.

Key Features

  • 24 hour nursing care
  • Community BBQ areas
  • Indoor and outdoor childrens' playground
  • Lawn bowls green
  • Raised garden beds for resident gardening
  • Guest suite
  • In-house postage service
  • Choice of freshly cooked meals
  • Bar - wine and beer included with lunch and dinner and Happy Hour
  • Laundry service
  • Internet access & Direct dial telephone
  • Café & In Room Café Service
  • Newspaper delivery
  • Community bus
  • Library
  • Movie theatre
  • Piano
  • Billiards
  • Onsite hair and beauty salon
  • Regular live entertainment
  • Single ensuited rooms with courtyards or balconies

Toowoomba Suites

Spacious 30m2, single rooms with ensuite bathrooms and courtyards, we give you everything you need for a comfortable and dignified stay including space to bring the things you love, to really make this your home.

Each suite features:

  • Private suite with ensuite
  • Furnished patio with direct access to gardens and outdoor seating
  • Movement and lighting sensors
  • Fully electric king single bed
  • Pressure relieving mattress
  • Armchair
  • Desk and chair
  • Large smart TV
  • Refrigerator
  • WiFi
  • Direct dial telephone (Local & interstate calls are included)
  • Individual control air conditioning
  • Privacy blinds, curtains and plantation shutters
  • Carpet and built-in cabinetry with stone benchtops

We're here for you every step of the way

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Complete application form

When you decide to apply to live at a Palm Lake Community, you will need to complete an application form, provided by our Customer Experience Team.

This form will ask for personal information, details about your health and care needs, legal and financial information.

Palm Lake Care’s focus is ensuring our Communities are the best solution for your ongoing care needs. Our Customer Experience Team will guide you through the enquiry process and advise if we are able to assist you or if other solutions may be more suitable.

For more information visit our Get Started page.

Provide supporting documents

You will also need to provide supporting documents, such as medical reports, to support your application.

Waiting for approval

Once the application is submitted, we review it and will notify you of the outcome.

We also provide details on when you can move in and begin receiving care.

Organise Pre-admission

The Pre-admission Meeting is an integral part of preparing for admission to aged care.

It enables us to complete any necessary documentation and commence the clinical assessment process.

Move in day

On the day of admission, our team will welcome you to our Palm Lake Caring Community and help you to settle into your new home.

It’s important to note that the application process can be complex, throughout the entire admission process, we work closely with you to ensure that you feel supported and informed. We understand that this can be a complex and emotional time, and we strive to make the process as seamless and stress-free as possible.


Maximum prices shown may not apply to you

Some people may only be required to pay the basic daily fee if their assessable assets are below the threshold and their only income is the standard aged pension.

We have 3 payment options


A lump sum Refundable Accommodation Deposit (RAD) or Contribution (RAC).
The RAD or RAC is a lump sum payment for accommodation in an aged care home.
This amount is fully refundable when you leave, less any amounts you have agreed to be deducted.


Daily Accommodation Payment (DAP) or Contribution (DAC) (Rental style/non-refundable).
Instead of a lump sum payment, you can choose to pay a daily fee based on the room price.
The DAP is calculated using a government-set interest rate- known as the Maximum Permissible Interest Rate (e.g., 8.15%).


Combination part lump sum (RAD) and part ongoing payments (DAP).
You can choose to pay part of the accommodation cost as a RAD and the rest as a DAP.
This can reduce your daily payments while still providing a refundable amount for the future.

Accommodation Type
Room Price
Slide to calculate
Permanent or Respite
Basic daily fee of $60.86
Premium Suite
Deluxe Suite
Superior Suite

Reflection: Living in Aged Care – A poem by Gisela Walden (91 years young)

- Gisela Walden

I am so impressed with not only the facility but the staff. They are friendly, welcoming, knowledgeable and make Mum feel very special.

- Peter

Palm Lake Care is the gold standard of what aged care in the modern era should be. Having Mum in Palm Lake Care allowed me to create some lasting joyous memories.

- Colleen Gander

I would like to thank the staff on Dorothy’s behalf for their caring, pleasant and friendly nature displayed at all times and i am sure this has contributed to Dorothy’s smooth transition into the aged care environment.

- Bob Young

A very nice, pleasant and happy place to reside. Happy staff, happy residents and the food is great, just like home. Keep up the good work, big thanks to all the staff.

- Angela Thompson

Questions? We're here to help