Residential Aged Care

Exceptional Residential Aged Care Services

Explore our tailored residential aged care programs designed to enhance the quality of life for seniors. We offer compassionate support, professional healthcare, and a vibrant community atmosphere that nurtures both physical and emotional well-being. Discover the peace of mind that comes with knowing your loved ones are in caring, capable hands.

Residential aged care features

  • 24/7 Care with registered nurses
  • Furnished outdoor patio
  • Onsite salon
  • Private suite with ensuite
  • Movie theatre
  • Valet laundry service
  • CafĂ©
  • Individual air-conditioning
  • Billiards & outdoor bowls
  • Grand piano
  • Free wifi & direct dial phone
  • Private dining

Next Steps

Palm Lake Care’s Customer Experience Team are specialists in assisting you from initial enquiry to moving-in day.

Three key documents required to commence your enquiry are:

  • Residential Aged Care Assessment
    Confirms government subsidies toward approved care. You will need to provide the Referral Codes for Residential Permanent or Residential Respite Care. The numbers usually start with a 1- or 2-. Contact My Aged Care 1800 200 422 to arrange an assessment if this hasn’t been done yet. The waiting period for an assessment can be between 6-8 weeks.
  • Enduring Power of Attorney (EPOA)
    Confirms the decision-making authority.
    We need to sight the original (for copying) or receive a certified copy, to retain on file. If you don’t have an EPOA- let us know so we can provide information to assist you
  • Application form
    If you are ready to apply, please click on Learn More.

Understanding the Fees & charges

The Customer Experience Team assist clients, families and health professionals find the right care options. Our Quoting Tool provides an estimate for fees and charges to assist decision makers with financial options.

We strongly advocate receiving independent expert advice from a Residential Aged Care Financial Advisor.

Our Specialists can provide contact details for Advisors in your area.

Our residential aged care promise

We know it can be ‘little things’ that make a big difference.

24 hour residential aged care

24 hour residential aged care is provided by a range of clinical and care professionals. These may include visiting doctors, dentists, audiologists and allied health specialists such as occupational therapists, physiotherapists, speech pathologists plus Palm Lake Care round the clock registered nurses, enrolled nurses and personal carers.

Our chefs, cooks and food service teams, housekeeping and maintenance crews make important contributions to the home environment being one we can all be proud of. Our Lifestyle team uncover interests and encourage interaction, social engagement, friendships and fun.

A positive difference to every resident every day

Our PLC promise is to make a positive difference to every resident every day, by providing the best individual care and support we can. We focus on health and lifestyle and passionately promote a food conscious culture.

Residents are provided with nutritious meals prepared on-site everyday by our chefs, In addition to the importance of good nutrition, we understand the importance of social interaction around a shared meal experience, though we are quick to nurture with a quiet meal in the privacy of your own space, or give comfort by supporting a tradition of eating in front of a favourite TV show with a little company.

Our residents feel heard

It is important to us that our residents feel listened to and treated with dignity and that we work collaboratively to learn their likes and dislikes.

You and your family can rest assured that your choices will be respected with true person-centred care that places the resident at the centre of all decisions.


Explore our care offerings

  • Residential aged care
  • Palliative care
  • Dementia care
  • Independent living on site
  • Respite care

Residential aged care

Family values are the basis of our 24 hour residential care, supported by a full range of services, and a dedicated team of chefs, therapists and activities co-ordinators.

You can Learn more about Residential aged care here.

Palliative care

Palliative Care requires deep and personal understanding, sensitivity and experience. At Palm Lake Care we consider it a privilege to support our residents and their family and friends in this emotionally challenging stage of their care.

You can Learn more about Palliative care here.

Dementia care

Specialist care for memory support is available at several Palm Lake Care communities, including our purpose-designed community called Memory Lanes.

You can Learn more about Dementia care here.

Independent living on site

All Palm Lake Aged caring Communities sit adjacent to their sister independent living resorts, Palm Lake Resorts. This means couples can stay near each other, when only one partner requires care.

Respite care

Palm Lake Care provides the highest level of residential aged care in brand new luxury suites with the very best community facilities.

You can Learn more about Respite care here.

Questions? We're here to help