At Palm Lake Care, we understand that palliative care is a deeply personal journey. We consider it an honour to support our residents and their families during this emotionally challenging stage of life. Our team is dedicated to ensuring that every resident's comfort, dignity, and individual wishes are respected and prioritised.

24/7 Care from
Registered Nurses

Our dedicated team of registered nurses and professional caregivers is available 24/7 to ensure the safety, health, and comfort of our residents. We provide tailored care plans that cater to each individual's medical and personal needs, offering peace of mind to families knowing their loved ones are always in capable hands.

Upscale Living with
Premium Amenities

Experience the comforts of home with our private suites, onsite salon, café, and beautifully landscaped gardens. Our facilities also feature a movie theatre, billiards, and a grand piano for social gatherings and entertainment, all designed to provide a high standard of living.

Personalised Palliative Care Plans

At Palm Lake Care, we understand that every resident’s needs are unique. Our approach to palliative care involves crafting personalised care plans in collaboration with residents, their families, and healthcare professionals. This ensures that each individual receives care tailored to their specific health requirements, cultural preferences, and personal wishes. From specialised pain management to emotional support, our goal is to provide a holistic approach that respects the dignity and comfort of our residents throughout their journey.

A Supportive Environment for Families and Friends

We believe that palliative care extends beyond the resident to include their loved ones. Our facilities are designed to be welcoming and supportive, providing a comforting environment where family and friends can spend quality time with their loved ones. With spacious suites, private dining areas, and serene garden spaces, Palm Lake Care ensures that families feel at home. Our compassionate team is always available to provide guidance, emotional support, and practical assistance, helping families navigate this challenging time with care and empathy.

What Our Residents and Families Are Saying

At Palm Lake Care, we are proud of the feedback we receive from our residents and their families. Their stories are a testament to the care, comfort, and community we strive to provide every day.

FAQs

We understand that considering palliative care for a loved one can bring up many questions and emotions. We’re here to provide clarity and support. Below, you’ll find answers to some of the most heartfelt questions we receive about our palliative care services, how we create personalised care plans, and what you can expect as part of our Palm Lake Care family.
What is palliative care, and how is it different from other types of care?
Palliative care is specialised medical care focused on providing relief from the symptoms, pain, and stress associated with serious illnesses. Unlike other types of care, which may aim to cure or treat the illness itself, palliative care prioritises comfort, quality of life, and support for both the resident and their family.
Palliative care is available to residents who are facing serious illnesses or who require additional support during their final stages of life. Our care team will work with you, your family, and your healthcare providers to determine the right level of care needed.
Our palliative care services include 24/7 nursing support, pain and symptom management, emotional and spiritual support, coordination with healthcare professionals, personalised care plans, and assistance with daily living activities. Additionally, we offer amenities like private suites, private dining, and free WiFi to ensure a comfortable and supportive environment.
No, palliative care services are part of our standard care package at Palm Lake Care and do not incur additional costs. We believe in providing comprehensive, compassionate care without the worry of unexpected fees.
Palliative care plans at Palm Lake Care are developed in collaboration with the resident, their family, and healthcare professionals. Each plan is tailored to the individual's specific needs, preferences, and cultural or spiritual considerations. These plans are regularly reviewed and adjusted as needed to ensure they continue to meet the resident's evolving needs.
Absolutely. We encourage family members to be involved and visit as often as they wish. Our spacious suites and welcoming common areas provide a comfortable environment for families to spend time with their loved ones and feel supported throughout the journey.
Our team is dedicated to supporting not only our residents but also their families. We provide guidance, emotional support, and practical assistance to help families navigate the challenges they may face. From coordinating visits to offering counseling services, we aim to create a compassionate and understanding environment for everyone involved.
If you are considering palliative care for a loved one, the first step is to contact our dedicated customer experience team. They will guide you through the process, answer any questions, and help arrange a visit to our facilities to learn more about our services and care environment.

Start Your Journey With Us Today