Cnr Bay Avenue & Maine Terrace, Deception Bay QLD 4508
A beachside retreat
Palm Lake Care Deception Bay is just a short stroll from the beach and the pristine waters of Moreton Bay. We are family owned and operated with more than four decades of local experience – a stand out difference when it comes to care and comfort on any budget. Here our residents are amongst friends and free to be themselves, with the reassurance that the very best care is on hand when needed. Our spacious community includes grand dining and lounge areas (with a piano and dance floor ready for you to kick up your feet or spin your wheels), as well as smaller intimate lounges scattered around our 80 private suites. Perfect for a chat and a cuppa.
Introducing Additional Services
Palm Lake Care Deception Bay offers a luxurious community that enhances resident physical, social, and emotional wellbeing. Residents can enjoy modern amenities, extended meal and beverage offerings, and access to a range of on-site amenities such as a coffee shop, outdoor entertainment area with BBQ, hair and beauty salon, and a movie theatre. Our commitment to providing an enhanced environment is reflected in our additional daily fee, which covers the costs associated with maintaining this level of care and service.
The Additional Services Fee is payable by everyone including those assessed as Fully or Partially Supported.
- Residential Aged Care
- Palliative Care
- Respite Care
- Independent Living Nearby
Residential Aged Care
Family values are the basis of our 24 hour residential care, supported by a full range of services, and a dedicated team of chefs, therapists and activities co-ordinators.
You can Learn more about residential aged care here.
Palliative Care
Palliative Care requires deep and personal understanding, sensitivity and experience. At Palm Lake Care we consider it a privilege to support our residents and their family and friends in this emotionally challenging stage of their care.
You can Learn more about palliative care here.
Respite Care
Palm Lake Care provides the residential respite care in premium suites with the very best community facilities.
You can Learn more about respite care here.
Palm Lake Resort Deception Bay
Located a short walking distance from our Caring Community. This means couples can stay near each other, when only one partner requires care.
Key Features
24 hour nursing care
- Single ensuited rooms with courtyards or balconies
- Internet access & Direct dial telephone
- In-house postage service
- Choice of freshly cooked meals
- Café & in room café service
- Newspaper delivery
- Laundry service
- Movie theatre
- Community bus
- Library
- Piano
- Billiards
- Onsite hair and beauty salon
- Regular live entertainment
Activities
Everyone needs something to do, even when you are relaxing and letting our team do all the work. So our Lifestyle Team constantly reimagine activities and pastimes. Of course there’s our regular films in the movie theatre, a great selection for books in our library, and for the tech savvy there’s even computers and and internet connections. Added to this are our bowls tournaments, arts and crafts afternoons and a program of resident inspired activities that changes regularly.
Deception Bay Suites
Palm Lake Care Deception Bay cares for 80 residents, so you are part of a small but special community. All our 30m2 suites are private and spacious.
Each suite features:
- Large private suite with modern ensuite
- Furnished patio with direct access to outdoor garden settings and gardens (ground level)
- Individual room-controlled air conditioning
- Walk in Robe
- Large wall mounted smart TV
- Refrigerator
- 24-hour nurse call system
- Complimentary WiFi
- Direct dial telephone (Local & interstate calls are included)
- Movement and lighting sensors
We're here for you every step of the way
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No Application Form Required
When you decide you would like to live at a Palm Lake Community, we will ask you to provide information to assist us understand your care needs as well as your financial affordability.
Palm Lake Care’s focus is ensuring our Communities are the best solution for your ongoing care needs. Our Customer Experience Team will guide you through the enquiry process and advise if we are able to assist you or if other solutions may be more suitable.
Provide supporting documents
To help us understand your care needs in more detail, we will ask you to provide clinical/care documents such as:
GP Health Summary – within the last 30 days and signed by the GP
Hospital Care Summary and medication charts – if a current patient.
Income and Assets Summary from Centrelink – for pensioners OR
Financial Summary from your accountant – for self-funded retirees
Enduring Power of Attorney (EPOA) or QCAT Orders: This confirms the person making decisions on the client’s behalf has the authority to do so.
Admission Suitability Review
Once we have received all the requested information, we commence our review. A member of our clinical team will call either the client or their delegate to discuss care needs.
The Customer Experience Team will keep you updated on progress towards a decision.
It’s important to note that the review process can be complex, we work closely with you to ensure that you feel supported and informed. We understand that this can be a confusing and emotional time, and we strive to make the process as seamless and stress-free as possible.
Preparing for Admission (Pre-admission)
Just like preparing for a hospital admission, out Pre-admission Phase requires you or your representative to ensure important clinical and non-clinical forms have been completed and returned prior to admission date. Our Customer Experience Team will guide you through what is needed and why.
Attendance at a Pre-admission Meeting to ensure all documents have been completed correctly and the clinical team can start preparing for the admission.
It’s all aimed at making sure the admission date is NOT delayed and admission day is smooth and as stress free as possible.
Move in day
On the day of admission, the Palm Lake Caring Community will welcome you to your new home and help you to settle in.
We will show you all the features of your room, introduce you to key people and other residents. Don’t worry- we know you probably won’t remember everything, so its ok to ask questions. Over the next few days, we will show you more areas and get you as involved as you would like to be.
There is lots of information including a Resident Handbook provided in your Welcome Pack.
Pricing
Maximum prices shown may not apply to you
The Customer Experience Team assist clients, families and health professionals find the right care options. Our Quoting Tool provides an estimate for fees and charges to assist decision makers with financial options.
We strongly advocate receiving independent expert advice from an Aged Care Financial Advisor.
Our Specialists can provide contact details for Advisors in your area.
We have 3 payment options
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A lump sum Refundable Accommodation Deposit (RAD) or Contribution (RAC).
The RAD or RAC is a lump sum payment for accommodation in an aged care home.
This amount is fully refundable when you leave, less any amounts you have agreed to be deducted.
2
Daily Accommodation Payment (DAP) or Contribution (DAC) (Rental style/non-refundable).
Instead of a lump sum payment, you can choose to pay a daily fee based on the room price.
The DAP is calculated using a government-set interest rate- known as the Maximum Permissible Interest Rate (e.g., 8.15%).
3
Combination part lump sum (RAD) and part ongoing payments (DAP).
You can choose to pay part of the accommodation cost as a RAD and the rest as a DAP.
This can reduce your daily payments while still providing a refundable amount for the future.
$275,000
$61.40