Nestled against a large peaceful lake, Palm Lake Care Bethania is one of our most popular communities. Most days you’ll find our residents watching the cormorants, turtles and egrets gracing the reedy shorelines from the large lounge or lakeside verandah.
Bethania features several lounge and dining areas, a grand lounge with expansive views across the lake and a family friendly café for get-togethers.
Palm Lake Care Bethania is also situated right next door to our sister property, Palm Lake Resort, allowing an easy transition from resort living to care without stress if the need arises. There is always plenty of movement between these two vibrant communities.
We have 3 shared rooms for couple’s accommodation which are bedsit style rooms with balcony doors leading out to small private covered patio areas with outdoor furniture provided. The size of these rooms allow for dedicated space for a dining/lounge and bed areas.
Additional Services
Palm Lake Care offer luxurious living that enhances residents’ physical, social, and emotional health, and provides a sense of purpose and belonging. Residents can enjoy modern amenities, extended meal and beverage offerings, and access to a range of on-site amenities such as hair and beauty salon, and a movie theatre. Our commitment to providing an enhanced environment is reflected in our additional daily fee, which covers the costs associated with maintaining this level of care and service.
The Additional Services Fee is payable by everyone including those assessed as fully or partially supported.
Family values are the basis of our 24 hour residential care, supported by a full range of services, and a dedicated team of chefs, therapists and activities co-ordinators.
You can Learn more about residential aged care here.
Palliative Care
Palliative Care requires deep and personal understanding, sensitivity and experience. At Palm Lake Care we consider it a privilege to support our residents and their family and friends in this emotionally challenging stage of their care.
Located within walking distance to our Caring Community, means couples can stay near each other, when only one partner requires care.
Key Features
24 hour nursing care
Single ensuited rooms with courtyards or balconies
Internet access & Direct dial telephone
In-house postage service
Choice of freshly cooked meals
Self Service Café
Newspaper delivery
Laundry service
Movie theatre
Community bus
Library
Piano
Billiards
Onsite hair and beauty salon
Regular live entertainment
Artists in residence
One of our most popular initiatives has been the Bethania Art Gallery, a permanent collection of our residents’ art works, on display for families and residents alike to ooh and ahh over. We also host regular art shows, complete with invitations, speeches and a chance to purchase an original masterpiece. Don’t worry, we regularly hear residents tell us they have never done anything like this before, but before long, become immersed in our free classes.
Bethania Suites
Palm Lake Care Bethania offers private and spacious suites with leafy views, surround by luxury modern facilities.
Each suite is fully air-conditioned and comes complete with TV, direct dial phones, ensuite and patio access to outdoor garden areas for fresh air and cooling summer breezes. The electric beds are standard across all suites, allowing carers to move residents without disruption and alleviating pressure areas at the touch of a button.
Palm Lake Care Bethania now includes 3 companion rooms for couple’s accommodation in Poppy Wing.
Poppy Wing offers luxurious living that enhances residents’ physical, social, and emotional health, and provides a sense of purpose and belonging. Residents can enjoy modern amenities, extended meal and beverage offerings, and access to a range of on-site amenities such as hair and beauty salon, and a movie theatre. Our commitment to providing an enhanced environment is reflected in our additional daily fee, which covers the costs associated with maintaining this level of care and service.
When you decide to apply to live at a Palm Lake Community, you simply need to contact our Customer Experience Support Team.
They will discuss your individual needs including personal information, details about your health and care needs, legal and financial information.
Palm Lake Care’s focus is ensuring our Communities are the best solution for your ongoing care needs. Our Customer Experience Team will guide you through the enquiry process and advise if we are able to assist you or if other solutions may be more suitable.
Provide supporting documents
To help us understand your care needs and financial affordability in more detail, we will ask you to provide the following documents such as:
GP Health Summary – within the last 30 days and signed by the GP
Hospital Care Summary and medication charts – if a current patient.
Income and Assets Summary from Centrelink – for people receiving a means tested income such as an aged or DVA pension OR
Financial Summary from your accountant – for self-funded retirees
Enduring Power of Attorney (EPOA) or QCAT Orders: We require a complete copy of the document as this confirms the person making decisions on the client’s behalf has the authority to do so.
Admission Suitability Review
Once we have received all the requested information, we commence our review. A member of our clinical team will call either the client or their delegate to discuss care needs.
The Customer Experience Team will keep you updated on progress towards a decision.
It’s important to note that the review process can be complex, we work closely with you to ensure that you feel supported and informed. We understand that this can be a confusing and emotional time, and we strive to make the process as seamless and stress-free as possible.
Prepare for Admission (Pre-admission Phase)
Just like preparing for a hospital admission, out Pre-admission Phase requires you or your representative to ensure important clinical and non-clinical forms have been completed and returned prior to admission date. Our Customer Experience Team will guide you through what is needed and why.
Attendance at a Pre-admission Meeting to ensure all documents have been completed correctly and the clinical team can start preparing for the admission.
It’s all aimed at making sure the admission date is NOT delayed and admission day is smooth and as stress free as possible.
Move in Day
On the day of admission, the Palm Lake Caring Community will welcome you to your new home and help you to settle in.
We will show you all the features of your room, introduce you to key people and other residents. Don’t worry- we know you probably won’t remember everything, so its ok to ask questions. Over the next few days, we will show you more areas and get you as involved as you would like to be.
There is lots of information including a Resident Handbook .
Pricing
Maximum prices shown may not apply to you
Offering luxurious living that enhances residents’ physical, social, and emotional health, and provides a sense of purpose and belonging. Residents can enjoy modern amenities, extended meal and beverage offerings, and access to a range of on-site amenities such as a coffee shop, pool table, hair and beauty salons, and a movie theatre. Our commitment to providing an enhanced environment is reflected in our additional daily fee, which covers the costs associated with maintaining this level of service.
The Customer Experience Team assist clients, families and health professionals find the right care options. Our Quoting Tool provides an estimate for fees and charges to assist decision makers with financial options.
We strongly advocate receiving independent expert advice from an Aged Care Financial Advisor.
Our Specialists can provide contact details for Advisors in your area.
We have 3 payment options
1
A lump sum Refundable Accommodation Deposit (RAD) or Contribution (RAC).
The RAD or RAC is a lump sum payment for accommodation in an aged care home.
This amount is fully refundable when you leave, less any amounts you have agreed to be deducted.
2
Daily Accommodation Payment (DAP) or Contribution (DAC) (Rental style/non-refundable).
Instead of a lump sum payment, you can choose to pay a daily fee based on the room price.
The DAP is calculated using a government-set interest rate- known as the Maximum Permissible Interest Rate (e.g., 8.15%).
3
Combination part lump sum (RAD) and part ongoing payments (DAP).
You can choose to pay part of the accommodation cost as a RAD and the rest as a DAP.
This can reduce your daily payments while still providing a refundable amount for the future.
Accommodation Type
Room Price
Slide to calculate
RAD
DAP
Deluxe Suite
$674,000
RAD $337,000
DAP $61.40
Deluxe Plus Suite
$726,000
RAD $363,000
DAP $61.40
Premium Lake View Suite
$778,000
RAD $389,000
DAP $61.40
Superior Suite
$830,000
RAD $415,000
DAP $61.40
Companion Room suitable for couple's accommodation
$1,090,000
RAD $545,000
DAP $61.40
Permanent or Respite
Basic Daily Care Fee as at 20 Sept 2024- $63.57
Kim could not be happier. Said every staff member, reception and clinical staff were so friendly, helpful and polite.
- Kim Guymer
Without caring people out there like yourself I would probably still be ringing and getting the run around.
- Kristine
I seek to congratulate you and your staff on the level of care and nurturing mum received during her 3 years in residence.