Palm Lake Care
Making a difference in Toowoomba
Our latest family owned and operated, $35 million Aged Caring Community is now open, right next door to our spectacular Toowoomba Palm Lake Resort. Palm Lake Care Toowoomba features all ground level, luxury suites with patios leading to expansive and beautifully manicured parklands. And of course, the very best 24/7 care and support.
Toowoomba country charm
This luxurious community is inspired by it’s surroundings, the nature and beauty of Toowoomba.
Palm Lake Care Toowoomba also features the very best facilities, including cinema, multiple lounge and dining areas, café, bar, salon and private dining for friends & family all surrounded by extensive parklands.
Types of care available
Residential aged care
Family values are the basis of our 24 hour residential care, supported by a full range of services, and a dedicated team of chefs, therapists and activities co-ordinators.
Palliative Care requires deep and personal understanding, sensitivity and experience. At Palm Lake Care we consider it a privilege to support our residents and their family and friends in this emotionally challenging stage of their care.
Specialist care for memory support is available at several Palm Lake Care communities, including our purpose-designed community called Memory Lanes.
Independent living on site
All Palm Lake Aged caring Communities sit adjacent to their sister independent living resorts, Palm Lake Resorts. This means couples can stay near each other, when only one partner requires care.
Palm Lake Care provides the highest level of residential aged care in brand new luxury suites with the very best community facilities.
Food & Nutrition
We understand great food and enjoyable dining experience are key to good nutrition. Our chefs are motivated by resident input into menus and our state of the art kitchens and serveries. All dietary requirements are catered for without compromising taste, texture and passion on the plate.
See a sample menu here.
Our Lifestyle team get to know each individual so their days can be enriched with companionship, purpose and stimulation. Spontaneous fun is as important as the resident inspired calendar of events they run.
See a sample event calendar here.
- 24/7 care with Registered Nurses
- Private suite with ensuite
- Valet laundry service
- Individual air-conditioning
- Free WiFi & direct dial phone
- Furnished outdoor patio
- Extensive parklands & walks
- Family BBQ & kids playground
- Billiards & outdoor bowls
- Private Dining
- Onsite salon
- Movie theatre
- Grand Piano
- Guest House for visiting family
The very best in leisure
Palm Lake Care Toowoomba is changing the concept of aged care. Featuring the latest in luxury personal suites, Palm Lake Care Toowoomba also offers a host of community-inspired facilities including a theatre, multiple lounge and dining areas, a café, bar, activities rooms, salon and lush gardens.
Tullamoor Private Dining
Continue your family traditions and make any day a special occasion by hosting your private get together in our luxurious Tullamoor Private Dining Room & Courtyard. Bring your favourite meal from home or with notice, have us cater.
The pride of treating a new friend to a Barista Coffee for only $2 is priceless. Enjoy an outing to The Atrium Cafe without getting in the car.
Parklands. Here I can relax and enjoy nature.
All our luxury suites open up onto the beautiful, manicured parklands. Our sculpted gardens have relaxing and nature-filled areas that will change with the Toowoomba seasons. Residents can step out onto their private patio and soak in the natural beauty of the gardens while enjoying their morning coffee, or stroll along the landscaped pathways to find a shady, covered lounge to read a book. Gather the family for a BBQ, watch the little ones in the playground or get your dose of vitamin D with a family game of bocce or bowls.
Specialist Dementia Care.
Riverton is our neighbourhood specialising in dementia care at Palm Lake Care Toowoomba.
Featuring the very latest design recommendations of Dementia Australia to keep your loved ones safe and secure.
Precious time together is possible with family and friends able to stay in the Guest House. Comfortably sleeping 4 or more people, including the resident if they wish, this is another way we keep families together – even the family pet with an enclosed courtyard.
We give you everything you need for a comfortable and dignified stay including space to bring the things you love, to really make this your home.
- 24 hour nursing care
- Private suites with ensuite and furnished patio providing 40m2 of living space
- Fully electric king single bed with special pressure relieving mattress
- Direct dial phone
- Generous built in cabinetry with stone benchtops and desk
- Large smart TV and Refrigerator
- Individual controlled air-conditioning
- Sensor lighting and heating
- Armchair, bedside cabinet and tray table
- Quality carpet, privacy blinds, drapes
and plantation shutters
- Direct access to outdoor parklands
*Riverton specialist memory support centre follows Dementia Australia recommendations with parkland access from communal spaces.
Maximum prices shown may not apply to you
Some people may only be required to pay the basic daily fee if their assessable assets are below the threshold and their only income is the standard aged pension.
You have 28 days to decide on how to pay:
1. A lump sum Refundable Accommodation Deposit (RAD) or Contribution (RAC)
2. Rental style Daily Accommodation Payment (DAP) or Contribution (DAC)
3. Combination part lump sum and part ongoing payments with a drawdown option
- Government mandated fixed interest applies if accommodation is not paid in full
- Full daily accommodation charges apply until a lump sum is paid or Department of Human Services advice dictating a lesser amount is received
- Lump sums are refunded in full, less any deductions you choose, within 14 days of discharge or receipt of deed of probate.
We’re here to help make your aged care options clear
Placing a loved one in aged care can be complicated. Our Care Solutions service gives clarity during an often confusing time, helping to tailor fees and financial arrangements to create the right solution for individual circumstances.
See what's happening at Toowoomba
Our parents Os and Daph are really happy with the care and respect all the staff give them. Dad wants to stay with mum permanently. We cannot thank you enough for suggesting dad joins mum. They will live happily together next door to each other for how ever long they may have on this earth.
Please pass on our sincere gratitude for making mum as comfortable as possible for taking such good care of her and of course for their devotion and professionalism.
On behalf of the Smoothy family we want to say thankyou. Our parents Os and Daph are really happy with the care and respect all the staff give them. Dad wants to stay with mum permanently. We cannot thank you enough for suggesting dad joins mum. They will live happily together next door to each other for how ever long they may have on this earth.
Cheers from Kay
I just wanted to say a big thankyou to all the staff at Palmlake from the girls at reception the managers the nursing staff carers cleaners and kitchen staff for the exceptional care and support given to mum and the family in her last days. We could not wish for better care and the support they gave us helped get us through these sad times. What they did was well beyond professional care Mum was treated like family and this in itself made it easier for us when we couldn’t be there. Please pass on our sincere gratitude for making mum as comfortable as possible for taking such good care of her and of course for their devotion and professionalism.
God Bless you all
On behalf of the McGaw family
Get in touch today
Drop us a line or simply freecall 1800 246 677
to talk to one of the friendly Palm Lake Care team.
Palm Lake Aged Caring Community Toowoomba. Gate 2, 149 Hogg St, Cranley QLD 4350. | P 07 4580 3000 .