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Care Solutions - a free service unique to Palm Lake Care

Aged care can be daunting, and one of the biggest decisions your family will make.

Beyond the consideration of the right care, there is also the financial side. Fees and charges, government regulations, strange terminology and a never ending list of financial formulas – it’s a steep learning curve for anybody and it can become very stressful when there are health concerns of a loved one involved.

That is exactly the reason why Palm Lake Care created Care Solutions – a free service that helps families and health professionals.

We give clarity during an often confusing time, helping to tailor fees and financial arrangements to create the right solution for individual circumstances.

Rather than a normal ‘placement service’ which deals with the care requirements, Care Solutions also deals with the financial and legal side.

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Care Solutions team – Jacky Hingert, June Pilon, Jacinta Sutton, Aleisha Becker and Lauren Charlton

  • Thank you for the information that you have provided and the support through the confusing time. We could not have gotten through this without you.

    • Thank you for the information that you have provided and the support through the confusing time. We could not have gotten through this without you.

  • I attended the free aged care presentation today and was very impressed. You made it very easy to understand and put my mind at ease. It was the best 1 hour spent in a long time.

    • I attended the free aged care presentation today and was very impressed. You made it very easy to understand and put my mind at ease. It was the best 1 hour spent in a long time.

  • I wanted to convey my experience leading up to and entering into the nursing home and how much easier you all made it for me, especially you Kelcey, with my endless phone calls and your seemingly limitless patience.

    • I’m sending this email onto you because I wanted you, Jacinta, June and now Heather, Trish, Gaynor, Chloe, Irene, Mary and the other members of staff at Mt Warren Park Nursing Facility whom I’ve met over the last days, to get some idea of how much Mum and I have appreciated the help and patience you’ve shown over the last almost 4 months.

    It’s not what I would call, well written, but I wanted to convey my experience leading up to and entering into the nursing home and how much easier you all made it for me, especially you Kelcey, with my endless phone calls and your seemingly limitless patience.

    So, again, my sincere gratitude.

  • Thank you again for your time this morning. It was fantastic to see your passion in supporting families and individuals through the hard decisions in that time of life.

    • Thank you again for your time this morning. It was fantastic to see your passion in supporting families and individuals through the hard decisions in that time of life.

See all testimonials

The right solution can save you thousands

Minimising the impact on finances is all about clarity, by giving families clear information and options, along with help in securing suitable vacancies for short-term respite, permanent and palliative care. Families can then discuss our no-obligation recommendations with independent financial and legal advisers.

The Care Solutions service is completely free. We receive no percentage, commission or payment from families or the government. It’s all about making aged care simpler and less stressful.

For more information on how costs are structured, see Paying for Care.

View Paying For Care